Our experience in several organizations teaches us that training can no longer be viewed as a separate or "stand-alone" improvement process or tool in the organization. It must be tied to both the particular organizational culture and its overall strategic needs. Without a full appreciation of this context the training dollar investment cannot be maximized. In addition, training must also take place in a "Learning" environment. This is an environment where culture, systems and structures are modified to ensure continuous collective learning.
Our workshops cover the "traditional topics" but are rewritten in the light of the new business paradigms that emphasize Learning, Change and Transformation. Each workshop seeks not only to educate staff to the new realities, but to assist them in changing their attitudes, skills, and knowledge to be able to successfully operate in a high performance work environment.
Simultaneously, it seeks to adopt a process-centered emphasis in which teamwork is the modus operandi. Training staff and not changing the system in which they operate negates the training effort. Finally, the underlying, empowering, management systems such as appraisals and incentives must be aligned to support this effort.